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Project Feedback Form

As part of our commitment to improving client satisfaction and to further our aim of continuous improvement through our ISO 9001 quality management system we would be grateful to receive your feedback about our work.

 

Section 1: Project Information

 

Please complete all five questions:

 

Organisation:  
Contact Name:  
Date Work Completed:  
Description of the Project:  
Reference Number (From Email):  

 

 

Section 2: About The Project

 

Please complete all ten questions: Poor Fair Good Very Good  

 

1. Did our consultants have the appropriate levels of experience and ability to complete the project satisfactorily?

 

 

2. Did we understand your needs and requirements, and the issues facing your organisation?

 

 

3. Did we respond to your requests promptly and in an appropriate manner?

 

 
4. Did you feel that we delivered the level of benefits that we set out in our proposal or that you believe should have been achieved?

 

5. Has the project progressed in line with the plans set out in the proposal?

 

 

6. Were we effective at bringing new ideas and innovative approaches to your organisation?

 

 

7. How well did we establish, and maintain, working relationships with people in your organisation?

 

 

8. Did we transfer knowledge and skills into your organisation and improve your own capability?

 

 

9. Did you feel that we worked in partnership with your organisation?

 

 

10. Did we provide value for our fees?

 

 

 

 

 

Section 3: Additional Information

 

Please complete this optional questions:

 

Things that went well were:

 

 
Things that could be improved were:

 

Any Other comments: