Leadership Courses:

• The Principles of Leadership

• Strategic Planning Workout

• Managing Change

• Motivating Your Team

• Building Your Vision

• Strategy into Action

• Setting Objectives

• Managing Across Boundaries

Management Courses:

• Making The Transition To Manager

• Interviewing and Selection

• Dealing With Conflict

• Managing Performance

• Conducting Performance Reviews

• Managing People Through Change

Teamworking Course:

• Building High Performing Teams

• Running Successful Project Teams

• Self-Managed Work Teams

• Leading Your Team

• The Productive Team Member

• Empowering Your People

Soft Skills Courses:

• Dynamic Communication

• Your Attitude is Showing

• Facilitation Skills for Managers

• Negotiation Skills

• Coaching Skills

• Emotional Intelligence at Work

• Presenting Your Case

• Be Assertive!

Personal Development:

• Mapping Your Future

• Neuro-Linguistic Programming

• Training and Developmental Needs

Business Skills:

• Problem Solving Skills

• Tools and Techniques for Improvement

• Business Process Re-engineering

• Continuous Improvement

• Using the Balanced Scorecard

• Modern Business Techniques

• Interpersonal Skills

• Managing Stress

• Managing Time and Priorities

• Decision Making Skills

• Running Effective Meetings

• Project Management

• Finance For Non-financial Managers

• Creativity in the workplace

Customer Service:

• Customer Care

• Handling Complaints and Difficult Customers

• Delivering Excellent Service

• Telephone Handling Skills

Sales:

• Behavioural Selling Skills

• Successful Selling

• Facilitating Customer Workshops

• Key Account Management

• Managing Customer Relationships

Operations:

• World Class Manufacturing

• Implementing JIT

• Statistical Process Control

• Total Productive Manufacturing

• The 5 ‘S’ System

• Supply Chain Management

Register Your Interest

To register your interest contact us