Practical Process Improvement and BPR Course

The Course At A Glance

A practical course that describes an accepted methodology for improving processes and service delivery. Equally useful for practitioners just about to embark on a project and managers who need to understand their role in achieving process improvement within their organisation. The course is run as a one day or more in-depth two day course.

Learning Objectives

Process Improvement is recognised as vital tool that is enabling organisations to improve service delivery at the same time as increasing efficiency. This course provides delegates with a framework for conducting process reviews and the main principles for redesigning or re-engineering processes.

At the end of the course delegates will understand the need to follow a route map and recognise the importance of involving all stakeholders in the process of BPR. The course is designed to help delegates overcome any difficulties they may have encountered already and to give those new to the subject a clear overview of how it works and the things that must be done to ensure success.

Who Will Benefit From Attending?

This course can be tailored to meet your specific needs; for example process mapping, workshop facilitation, data analysis or change management. The course is designed for anybody who has responsibility for improving processes and delivering efficiency savings. Anybody who has tried to conduct process reviews or undertake a BPR exercise and has struggled to gain commitment from others or had limited success in implementation will benefit from this seminar. Equally this seminar is an excellent start point for those who do not have experience of the subject and wish to learn, including managers who need to understand their role in achieving improvement.

Internal Training Courses

The internal training course can be tailored to your own specific requirements for up to 12 delegates.

Duration: 9.30am - 4.00pm.

Price: £1,750 + VAT for the one day course and £2,450 for the two day course, exclusive of venue costs, discounts are available depending on your specific requirements and arrangements; contact us for further information.

What's Included: Course manual, case studies and worked examples.

Public Courses

Public training courses are run throughout the UK, contact us for further information.

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