Adult Social Care

Adult Social Care Initial Contact

Adult Social Care Reablement

Suffer the Social Workers? - Practical Tips to Help Address the Challenges

Planning Services

Project Synthesis for the Transformational Planning Project

Transformational Planning - Hambleton Council

Transformational Planning - Leeds Council

Transformational Planning - East Riding Council

Fast Implementation of News Systems and Processes Case Study

London Councils - Benchmarking for Planners

Forecasting Planning White Paper

Priority Led Budgeting

Priority Led Budgeting - North York Moors National Park Authority

Priority Led Budgeting - Chorley Council

Priority Led Budgeting - District Council

Knowledge and Skills Frameworks

Knowledge and Skills Framework - National Blood Service

Parking Services

Parking Services: Improving Services and Reducing Costs

Procurement

Better Procurement White Paper

National Process Improvement Project

NPIP - Building Capacity to Improve Local Services

Commercialisation of Services

A Commercial Model for the Public Sector?

Are Local Authorities Becoming More Commercial?

Streetscene

The Word on the Street: Improving Streetscene Services - White Paper

Benchmarking

Benchmarking is an Important Tool in Transformation

Health Sector Case Studies

Facilitation for Drug Abuse Professionals Conference

Knowledge and Skills Framework - National Blood Service

Mobile Working

Mobile Working for Field Based Repair Operatives

Commercial Sector Case Studies

Quoting for Complex Operations – costing one-off & batch jobs for aerospace and automotive products

Gaining Accreditation Bio Mass Boiler Manufacturer

Transferring Skills to the Change Office - Britannia Airways

Building people strategy within the IT Function - Norwich Union Life