Case Studies
Commercial Sector Clients
Articles and Presentations
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Case Studies in esd-Toolkit
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Midlothian Council: ePlanning
South Kesteven DC: Customer Service Centre
Basingstoke and Deane: Purchase to Pay using ABC
Southwark: Housing Benefit Applications
Highways Reactive Repairs
Chesterfield: Building Repairs
Benchmarking
Canterbury City Council Contact Centre
Planning Advisory Service: Canterbury City Council
Costing in batch operations
Development Control in Local Authorities
Facilitation of conferences
Payroll and Personnel Administration
Gloucester City Council Purchase-to-Pay ABC Process Costing
Kirklees Housing Needs
Knowledge & Skills Frameworks
Leadership Development
Norwich Union Life IT Skills Framework
Plasma Aerospace Quote Modelling
Skills Transfer in Change Management
South Kesteven Service Centre Implementation
Strategic Purchasing
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