Our Clients

 

We advocate skills transfer of process improvement and change management skills to enable our clients to become self-sustaining in improving their services within tighter budgets. We are sensitive to Government directives and support our clients in meeting their changing targets. We are experienced in the different performance and regulatory regimes of Wales and Scotland and have worked with local authorities and have offices in both of these countries

 

ValueAdding.com Limited has been working with Local Authority clients since 2000, specialising in process improvement services and change management with skills transfer to in-house staff. We have an enviable track record that can be verified by our clients. See some of our public sector clients

 

We also bring a considerable amount of commercial sector experience that on occasions can be applicable to the public sector. Our commercial clients currently include HSBC, Rolls-Royce and ThomsonFly. See some of our commercial sector clients

 

We use a well-proven five-step approach to Business Process Redesign that has been adopted by our clients and most recently including LB Haringey, LB Southwark, Gloucester City Council, and Kirklees Metropolitan Council. In the latter, we initially led their corporate BPR strategy development and deployment.

 

We make change readiness assessments and support managers in change management. We facilitate the development of their change management plans and associated communications strategy – clients include London Borough of Southwark, Basingstoke and Deane BC and ThomsonFly.

 

We specialise in training in-house BPR Practitioners, Managers and Change Managers. Our strong facilitation skills ensure that we engage client staff and gain better buy-in to change. Rolls-Royce Civil Aerospace is one client that has used our facilitation skills for strategy formulation and senior management workshops to resolve critical issues.

 

We train managers and staff in process costing to run projects using Rough cut Activity Based Costing in support of efficiency improvements. Clients include National Audit Office, North West Centre of Excellence, West Midlands LGA, Basingstoke and Deane District Council, Nottinghamshire County Council, LB Richmond, South Kesteven DC and RBKC.

 

We have developed and implemented Skills Frameworks with associated change management and communications strategies. Clients include Norwich Union Life and the National Blood Service, which was the first to adopt the NHS Leadership and Skills Framework and we worked with their senior management team to successfully deploy it to 2,500 staff across all disciplines and hierarchy.

 

We have undertaken transformational programmes in Planning, Revenues & Benefits and Social Work.