When we use the model to calculate the unit cost of service delivery, we can take into account any increases in delivery volumes.  For example the number of licenses being issued recently may have tripled and the number of planning applications has doubled in the last year for many councils.

The time taken to create a GEM model is remarkably short - Following a day of training, typically a District Council can cost their purchase-to-pay buying process across the organisation within two or three weeks, using their own staff on a part-time basis.

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