The Local Government White Paper - Strong and Prosperous Communities, published in October 2006 states:

"...Local authorities are securing quality and cost improvements of up to 20% by adopting similar approaches... By better understanding what activities their staff performed in relation to their purchase-to-pay process, Basingstoke and Deane Borough Council was able to bring down the average overhead cost of purchases from over £92 per transaction to £11..."

[Paragraph 7.18]

"...Significant progress has been made in improving local services but rising public expectations and the challenging financial climate require that councils continue to drive forward the transformation of local services, combining greater responsiveness with continuing improvements in efficiency. In order to deliver the transformed services and value for money that communities want, councils will have to challenge traditional methods of delivery, root out waste, keep all council activity under review and work with other public bodies to share assets, systems, data, skills and knowledge more effectively. Ambitious efficiency gains will therefore be required as part of the 2007 Comprehensive Spending Review. We will encourage greater service collaboration between councils and across all public bodies. We will encourage greater use of business process improvement techniques; and we will ensure greater contestability through the use of fair and open competition..."

[Efficiency - transforming local services, page 14]

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