Balanced Scorecards were developed in the early 1990s by Kaplan and Norton as an approach to strategic management. The Balanced Scorecard provides clarity as to what organisations should measure in order to balance four perspectives:

1. Learning and Growth

2. Business Processes

3. Financial

4. Customer

The Balanced Scorecard is a system which enables organisations to clarify their vision and strategy and translate them into action. Feedback is provided from both internal and external business processes in order to continuously improve.

Email us for more information: click here