Effective management of resources comes from understanding the importance of the role they play in your organisation and the value they hold.

Are your staff truly adding value through the processes they perform? Do you know the cost of those processes? Can you identify the real worth of them to your customers or clients?

Often that value lies hidden or is unrealised until the resources themselves are no longer available.

What are your plans for Business Continuity in the face of unexpected events? Do you understand the priority actions that would be required to enable your business to carry on when circumstances prevail against you? How do you know that your knowledge, data and company information is secure?

Gathering and using knowledge to benefit the whole organisation is now easier with Internet based technologies. Consequently opportunities for economies of scale are appearing, particularly in the purchasing area.

Can you take advantage of the opportunities offered by modern e-procurement systems? Do you have the right “back office” resources to support the necessary changes that accompany this type of process change? Do you understand how to release your current resource from carrying out cumbersome processes of narrow scope to using new technology that delivers benefits to the whole organisation?