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Transforming Public Protection

 

Regulatory Services like environmental health and trading standards provide essential protection for people, communities and the environment.  They also provide important support to local businesses that are key to the local economy and this support includes dealing effectively with rogue traders or businesses that represent a risk to the health, wellbeing or safety of the community.

 

The evolution of legislation to regulate business activities has led to a complex array of different performance schemes for local authorities.  In the past few years a number of reviews have considered aspects of regulation and made recommendations for an improved  approach. 

 

Regulators are now required to follow The Regulator’s Compliance Code (2007) and their approach should take account of the need to support economic progress, take a risk-based approach to inspection, to reduce their demands on businesses by sharing data with other regulators and to provide information and advice to support compliance.  Their enforcement activity should be risk-based, proportionate, targeted and accountable.

 

It is recognized by all that a fundamental change to the current regulatory culture will be required to meet the compliance code in full.  At the same time regulators are being challenged to reduce the cost of managing risk and to maintain levels of public protection.

 

In Greater Manchester the ten local authorities together with the Greater Manchester Fire and Rescue Service took on the challenge to create a new way of working with businesses that would meet the Regulators Compliance Code, reduce service costs in line with budget reductions while at the same time  ensuring  public protection would be maintained or improved.  The project started with the same issues faced by all regulators across the country:

  • Duplication of effort/cost between regulatory functions

  • Services grouped around professional disciplines with the inbuilt complexity of managing risk across functions.

  • The inflexibility of single-function frequency-based inspection regimes.

  • An inconsistent approach to enforcement.

  • An inconsistent approach to provision of information and advice to businesses.

A new approach to compliance assessment has been developed which will enable all medium and low risk premises to be assessed in a single multi-disciplinary visit.  The business compliance service will be rolled out in the autumn of 2010 by a new team. 

 

Sarah Bellis-Jones provided programme and project management support to the Public Protection Partnership for the duration of the work and has acquired a deep understanding of the issues involved in the changing regulatory culture. She has now  become a Public Protection Partner of ValueAdding.com and is bringing her experience to support other public protection and shared services projects.  She has recently completed a feasibility study for shared regulatory services for a group of Lancashire authorities.

 

Sarah's biography can be read here along with biographies for all our consultants.

 

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